Privacy Policy

1. Introduction At Chennai Appliance Fixpert, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website (https://chennaiappliancefixpert.in) and services.

2. Information We Collect We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and address.

• Service Details: Information about your appliance, issues reported, and service history.

• Payment Information: Payment details required for processing transactions.

• Website Usage: Data on how you use our website, such as IP address, browser type, and pages visited.

3. How We Use Your Information We use the collected information for the following purposes:

• To schedule and provide appliance repair and maintenance services.

• To process payments and provide receipts or invoices.

• To communicate with you about service updates, promotional offers, or customer support.

• To analyze website usage and improve our services and user experience.

4. Sharing Your Information We do not sell or share your personal information with third parties, except in the following cases:

• When required by law or legal processes.

• With trusted service providers who assist us in delivering our services (e.g., payment processors).

• To protect our rights, property, or the safety of our users and staff.

5. Data Security We implement appropriate technical and organizational measures to secure your personal information and prevent unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

7. Your Rights You have the right to:

• Access, update, or delete your personal information.

• Opt-out of receiving promotional communications.

• Request details about how your personal information is processed.

To exercise these rights, please contact us at chennaiappliancefixpert@gmail.com.

8. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the effective date. We encourage you to review this policy periodically.

9. Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

• Address: No 141, North Redhills Road, Villivakkam, Chennai – 600049

• Email: chennaiappliancefixpert@gmail.com

• Phone: +91 9566131369

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.